Start Here
If something isn't working, you don't need to know where it fits or what it's called. Start with the situation that sounds most like what you're seeing, and we'll help you narrow it down.
Start with a situation below. We'll guide you to the right Ask 'n Answer pages.
My machine is stuck or misbehaving
Something isn't moving or behaving the way it should.
My knitting doesn't look right
Stitches, edges, or fabric don't match what you expected.
I made a mistake (and I don't want to rip it out)
Let's fix it and keep going.
I'm getting ready to start
Set up your machine and project with confidence.
My project doesn't fit or isn't turning out as expected
Size, shaping, or results feel off.
Is this supposed to happen?
Quick reassurance and what to check next.